Difficult Conversations-How to Talk to Anyone About Almost Anything:

This workshop is for anyone who may be involved in any sort of difficult conversation about almost any topic.

The workshop will cover:

  • how to structure a difficult conversation and find a positive purpose
  • the importance of empathy and when not to empathise
  • keeping the conversation on track and using language that does not create resistance.
  • recognising when not to have a difficult conversation and how to leave a conversation that may be unhelpful
  • gaining agreement with the other party and making a plan for the future.

The workshop will cover a range of topics depending upon the interests of the group, including: personality clashes in the workplace; delivering difficult news; supporting individuals who may be distressed; difficult performance conversations; responding to the difficult behaviour of another person; responding when another person criticizes you; when to engage in mediation and when not to engage in mediation; difficult conversations in close relationships, among many other possible topics

Dates:                   Monday 13 Feb 2017
Time:                    9.30am – 1:00 pm (morning tea provided)
Venue:                 CHFV, Level 1, 128 Exhibition St. Melb.       

Cost:                      $253 (GST inclusive) member  - $275 (GST inclusive) non-member

Trainer:                Sue Green – Psychologist

Please find attached Registration and Tax Invoice form.

*** Book early as places are limited! For all booking and inquiries about this training please email Holly at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Holly Mullaney
Business Development  
Community Housing Federation of VictoriaAddress: Level 1, 128 Exhibition Street Melbourne VIC 3000
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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